Privacy

Privacy Policy

Effective Date: May 3, 2026

Our Commitment to Your Privacy

Loaf Support ("we", "us", "our") is a small, home-based bakery operating in San Marcos, Texas. We respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and what rights you have over your data.

What Information We Collect

When you place an order or create an account on our website, we collect the following information:

  • Name — so we know who to mark your order for.
  • Phone number — so we can contact you about your order if needed.
  • Email address — used for account login and optional order confirmations.
  • Order details — what you ordered, pickup date, and any customization notes.

We do not collect or store payment card information. Payment processing is handled by a third-party provider. We currently operate on a payment-at-pickup basis, so no payment information is collected through this site.

How We Use Your Information

We use the information you provide solely to:

  • Process and fulfill your bread orders
  • Communicate with you about your order (e.g., readiness for pickup)
  • Provide you with access to your order history through your account

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We will never spam you.

How We Store Your Information

Your data is stored securely through Supabase, a database platform that encrypts data in transit and at rest. Account passwords are hashed and never stored in plain text. We take reasonable precautions to protect your personal information, but no method of electronic storage is 100% secure.

Third-Party Services

Our website uses the following third-party services:

We aim to use minimal third-party services to protect your privacy.

Your Rights Over Your Data

You can:

  • View the information we have about you by logging into your account.
  • Update your name and phone number from the My Account page.
  • Delete your account and data by contacting us at loafsupport@gmail.com. We will respond within 7 days.
  • Request a copy of all data we hold about you.

Cookies

Our website uses minimal cookies — specifically, Supabase Auth uses a session cookie to keep you logged in across page loads. We do not use tracking cookies, analytics cookies, or advertising cookies. We do not use Google Analytics or similar tracking services.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Since we're a small bakery and not a faceless corporation, if there's ever a meaningful change we'll let you know directly.

Contact Us

If you have any questions about this Privacy Policy, want to access or delete your data, or just want to say hi — reach out:

Email: loafsupport@gmail.com
Location: San Marcos, Texas

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